Shipping policy

Shipping Policy
Last updated: October 6, 2026

Where we ship
We currently ship to addresses in the United States only.

Processing time
Orders are prepared and shipped from our fulfillment center in the USA within 1–2 business days (Monday to Friday, excluding U.S. holidays).

Delivery time
Once shipped, orders are typically delivered within 2–5 business days. In total, most orders arrive within 3–7 business days of being placed. Delivery times are estimates and may vary during peak periods or due to carrier delays.

Shipping rates
- Orders under $54.90: Standard Shipping, $4.99
- Orders of $54.90 or more (2+ bottles): FREE Standard Shipping

Order tracking
As soon as your order ships, you will receive an email with your tracking number.

Shipping address
Please make sure your shipping address is complete and correct. If a package is returned because of an incorrect or incomplete address, reshipping may be charged.

Damaged or lost packages
If your order arrives damaged or is lost in transit, see our Refund Policy: we will send a free replacement once your claim is confirmed.

Contact
Email us at support@getveliness.com.